Design student at BYUI, sharing my growth as an aspiring UX designer.

I rolled out of bed and joined my design thinking class over zoom, the new tri-weekly routine as a college student in 2020. My professor starts talking about our team’s goals for the week as I rub the sleep out of my eyes. “Finding balance in student’s lives” was the first thing that stuck in my newly waken brain. My team’s Slack thread suddenly blew up with questions, and hands were raised all around asking the professor to expand on the new, vague topic. He left us with a smile and off we were. I talked to Ben Willis, a SR UX designer and my biggest mentor, and we got talking about the most important parts of the design process. He explained a situation he had at one of his UX team’s big design blitz’s, where everyone was so willing and excited to get creating, they forgot the biggest step in the creative process: Identifying the problem. He explained that there were so many ideas tackling so many problems that collaboration and framing the design challenge became nearly impossible. Identifying the main problem in a design challenge is the most important part of good design. …


In a world of ever-evolving technology, business is always looking for the next innovation, idea, or invention to increase profits. Brian Pagan, a designer for over 17 years, said, “Digital technologies like artificial intelligence (AI), mixed reality (MR), brain-computer interfaces (BCI), blockchain, and voice interfaces are changing the landscape of human-computer interaction”. [1] User experience design (UX) is a revolutionary term that has come about in the technology and business world over the past 20 years. User experience is the mediator between user goals and business goals. …

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